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GOODWE

Plus+

GIVES YOU

ACCESS TO EXCLUSIVE SUPPORT

GOODWE PLUS+ GIVES YOU ACCESS TO EXCLUSIVE SUPPORT, PROFESSIONAL TRAINING AND WARRANTY EXTENSIONS.

You will also benefit from a special warranty extension to 10 years for all on-grid inverters up to 20kW across Europe at no extra cost.
GoodWe PLUS+ offers members unparalleled quality of service and customer support as well as countless opportunities for solar professionals.

JOY TO INSTALL.

GET GOODWE

Plus+

WHAT IS GOODWE PLUS+?

GoodWe PLUS+ is a customer program with access to a world of benefits and rewards for installers.

WHAT ARE THE BENEFITS OF GOODWE PLUS+ FOR INSTALLERS?

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Qualified as GoodWe PLUS+ installers

01

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Technical hands-on training in goodwe products

02

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Free automatic warranty extension

01

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Exclusive after-sales and warranty benefits

02

01
Extension from 5 to 10 years for all on-grid inverters up to 20kW which are installed in the EU, UK, Norway, or Switzerland and which are connected to SEMS Portal.
02
Please visit our website: https://en.goodwe.com/warranty.asp to get all information about warranty support.

WHO IS ELIGIBLE FOR GOODWE PLUS+ MEMBERSHIP?

Electric and solar installation companies in the EMEA region.

HOW TO QUALIFY AS A GOODWE PLUS+ INSTALLER

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Prepare - Request SEMS Organisation Code

01

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Qualify - Complete required online trainings

02

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Confirm - Receive certificate and SEMS Upgrade

03

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Enjoy - GoodWe PLUS+ benefits are activated

04

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Your company needs an Organisation Code in SEMS to benefit from the warranty benefits. If your company does not have an Organisation Code in SEMS, register on our SEMS platform and you will receive the code within 24 hours. If your company already has an Installer Account in SEMS with an Organization Code, please use it to sign up.
02
Use the SEMS log-in information and SEMS Organization Code to sign up for our training platform. Select and complete two training sessions and answer the quizzes correctly to pass the qualification process.
03
Within a few days after the successful completion of the qualification, you will receive an email with a GoodWe PLUS+ certificate and a confirmation that the SEMS account has been upgraded to GoodWe PLUS+.
04
As soon as the SEMS company account is upgraded to the status of GoodWe PLUS+, the warranty benefits are automatically rewarded for all new installations of eligible products. (Please note: the installations must be registered in SEMS using the relevant Organization Code).

GOODWE LIVE WEBINARS FOR INSTALLERS

Portfolio Introduction

English

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FREQUENTLY ASKED QUESTIONS

01
How can I qualify for GoodWe PLUS+ membership?

Solar and electrical installer companies in the EMEA region can qualify for membership by successfully selecting and completing two on-demand sessions on our digital training platform. A SEMS organization code is required to be able to sign up for our training platform 

02
How can I get a SEMS organization code?

Visit our SEMS portal to create a company account: https://www.semsportal.com/Home/InstallerRegistration/dc9f5a42-8137-432f-b8bc-5b1addd7e307 

Within 24 hours, an automated confirmation email with your organization code will be sent to the email address as provided. If you have not received the confirmation email, please check in your spam folder.

03
Do I need to complete the training in one go or can it be paused?

It is possible to pause the training program. The next time you log in, you can continue where you left off. Please complete the training within one month.

04
Which online training sessions should I select?

Select the topics that are of highest value to your business. The training sessions are sorted by segments, each containing several courses. Furthermore, the residential sessions are divided into single and three-phase products, and in string and storage categories.

05
What happens after I have successfully completed the two required sessions?

The training platform is tracking your status so that you can easily follow your progress throughout the qualification process. When the system confirms that the required sessions have been completed, a notification is sent to GoodWe. Within a few days, we will send you the GoodWe PLUS+ certificate. We will also upgrade your company’s SEMS account to “GoodWe PLUS+” status. From this moment on, all eligible products that are installed and registered in SEMS will automatically profit from the warranty benefits.

06
The inverters that I added before qualifying for the program were not upgraded for the extended warranty list. Can these be upgraded?

Only inverters installed after obtaining GoodWe PLUS+ are eligible for the programme.

07
How can I contact you if I have additional questions about the program?

Please use the email address goodwe.plus@goodwe.com


More

CONTACTS

POLAND

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UNITED KINGDOM

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First Floor, Sutherland House, 5-6 Argyll Street, London, England, W1F 7TE UK

SPAIN

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PORTUGAL

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SOUTH AFRICA

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Of. 25 Flr.1 Blk.C, Eagle Canyon Office Park, Cnr Christiaan De Wet & Dolfyn St, Randparkridge, Randburg, RSA

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